This Privacy Policy outlines how Grout Rescue LLC uses and safeguards the information provided by users on its website (“Site”). Protecting your privacy is paramount to us, and we are committed to ensuring that your personal information is secure. Any information collected will be subject to this privacy statement. As we update this page periodically, we encourage you to check it regularly to stay informed about any changes and ensure your agreement with them.

Personal Information Collected on the Site

Grout Rescue LLC collects and retains all information entered into our site or provided to us in any way, including but not limited to names, addresses, phone numbers, email addresses, and additional contact information.

Additionally, we may collect non-personal information such as domain names and IP addresses. This information is used to enhance our understanding of user needs and improve our services. It may include details about your internet browser, operating system, referral sources, and pages visited within the website.

While you have the option to withhold certain information, doing so may limit your access to certain features of the Site.

Use of Collected Information

The information we gather helps us tailor our services to meet your needs effectively. It is used to enhance our services, provide personalized content, and communicate with you about specials, new products or services, or changes to this privacy policy.

We may contact you via email for marketing purposes or conduct market research through various channels such as email, phone, fax, or mail. Furthermore, we utilize collected data to customize the website according to your preferences.

Payment Information Usage

Payment information provided to us is used solely as authorized by you and in accordance with this Privacy Policy. We employ a third-party service provider for credit card processing, who is restricted to using the information solely for this purpose.

Cookie Usage

We use cookies to enhance user experience and analyze site usage. These small files are placed on your computer’s hard drive with your consent and help us understand your preferences by tracking which pages you find useful. While most web browsers automatically accept cookies, you have the option to modify your browser settings to decline them, although this may limit certain features of the Site.

Data Security Measures

Grout Rescue LLC has implemented appropriate security measures, including SSL encryption, to safeguard your information. However, it’s important to note that no method of data transmission over the internet can guarantee 100% security.

Links to External Websites

While browsing our website, you may encounter links to external sites. Please be aware that we have no control over the content or privacy practices of these sites, and they are not governed by this privacy statement. We recommend exercising caution and reviewing the privacy policies of any external websites you visit.

User Control Over Information Usage

Registered users have the ability to review and update their personal information by accessing their account profiles. If you prefer not to receive marketing emails from us, you can opt-out by following the unsubscribe instructions provided in the emails.

Additionally, you can manage cookie preferences through your browser settings and receive notifications when cookies are sent or reject cookies on a site-by-site basis.

Site Usage by Minors

Grout Rescue LLC does not provide services to individuals under the age of eighteen (18) without parental or guardian consent.

California Privacy Rights

Personal Information Collection, Use, and Sharing

We collect various categories of personal information, including identifiers, commercial information, internet or network information, geolocation data, and financial information, as described in the California Consumer Privacy Act (CCPA). This information is collected directly from you or your device for specified purposes outlined in this Privacy Policy.

Your Rights Under the CCPA

As a California resident, you have specific rights regarding your personal information, including the right to access, delete, and request disclosure of information collected about you in the past 12 months.

Exercising Your Rights

To exercise your rights under the CCPA, please contact us using the provided form on this page. We will respond to your request in accordance with the CCPA guidelines.

Non-Discrimination

Grout Rescue LLC will not discriminate against you for exercising your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service based on your exercise of CCPA rights.

Additional California Privacy Rights

Shine the Light Law

California residents have the right under California’s “Shine the Light” law to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the provided form.

Consent and Effective Date

By using this Website, you consent to the collection and use of information as outlined in this Privacy Policy. Any changes to this policy will be posted on this page, and we encourage you to review it frequently.

Effective Date: This Privacy Policy was last updated on April 14, 2024, at 11:30 PM EST.